Terms and Conditions

  • Benefits will only be earned if you book through our website, or e-mail rewards@chakelahotels.com or through our central reservations office on +27 21 425 1171.
  • Reservations are subject to availability.
  • Full pre-payment is required at time of booking.
  • Rates are subject to change without prior notice.
  • No reward benefits will be earned if you cancel your booking prior to staying at the hotel.
  • Rates are nett and non-commissionable.
  • 2% cash back is paid net of VAT.